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Social Responsibility

At Dolphin Marine Magic (Pet Porpoise Pool) we believe our social responsibility is based on business decisions and activities the staff and management make that affects our community and our environment.

Only through transparent and ethical behaviour can we contribute to sustainable practices, including the health and the welfare of our community and environment. We do this by taking into account the expectations of our stakeholders, complying or exceeding best practice environmental practices, and by taking responsibility for our actions.


Environment

In 2009 we joined the NSW Office of Environment and Heritage in their Sustainability Advantage Program to boost our environmental performance. The program was designed to reduce risk, lowers costs, improve productivity and enhance our reputation. In June 2011 we were presented with our -Bronze Partner' plaque for our achievements by reducing our water consumption by more than 12% and energy costs by almost 11%. Later in the same year we were presented with a 'ZERO Carbon Footprint for Waste to Landfill' award by our regional waste management company, Handybin in conjunction with Impact Environmental. We are currently working toward our -Silver Partnership' which we plan to achieve in the near future.

We pride ourselves on our ability to influence our guests to make better choices in their waste disposal by showing that our animals can recycle plastic bottles in the appropriate bin and challenging them by saying, 'if a seal can do it, so can you!' As a result of our efforts, we recycle more than 80% of all the waste generated throughout the park.




educational support & work experience program partners 2014 -15



  • Orara High School
  • Woolgoolga High School
  • University of Adelaide
  • Florida Atlantic University
  • Nambucca High School
  • Wollongbar TAFE
  • Coffs Harbour High School
  • John Paul College
  • Urrbrae Agricultural College, Netherby S.A
  • Taree Christian College
  • St. Pauls Anglican Grammar School, Warragul VIC
  • Taronga Training Institute
  • Southern Cross University
  • Coffs Harbour Senior College
  • Sapphire Coast Anglican College
  • Grafton High School
  • Griffith University
  • Charles Sturt University
  • Bishop Druitt College
  • Mount st Joseph High School, Milperra
  • Figtree High School
  • Murdoch University
  • University of Adelaide
  • Sydney University
  • University of New England
  • University of Queensland
  • Evans River High School
  • Trinity College Lismore
  • Great Lakes College
  • Gungahlin College, ACT


educational support & work experience program partners 2012 -13


  • Bellingen High School
  • John Paul College
  • Daramalan College
  • Evans River K-12 School
  • Great Lakes College
  • Camden Haven High School
  • Bonville Public School
  • Nambucca Heads High School
  • Trinity Catholic College Lismore
  • Southern Cross University
  • Fairholme College
  • Tenterfield High School
  • Coffs Coast Community College Inc


Social Events

Northcott Christmas Party December 2015

"Over the years Northcott through our Support Networks Program, and the wonderful staff of the Dolphin Marine Magic, have been able to assist hundreds of individuals and families come together to enjoy the facilities and the attractions at the Dolphin Marine Magic. This ongoing support has been very much appreciated by Northcott and the families we support. Many of the families have met for the first time at the Dolphin Marine Magic, but they go away as life long friends. The smiles and laughter of the children as they enjoy and partake in the shows has been incredibly rewarding for all involved. We thank all those involved at the Dolphin Marine Magic for their ongoing support"
Testimonial Northcott January 2016

Dreamnight 2006-2013

Dreamnight at the Zoo (Pool)' is a free evening exclusively for chronically ill and disabled children, their parents and brothers and sisters. We were the second park in Australia to join the international foundation to host these magical events. We began in 2006 with the help of our suppliers, partners and our staff all giving their goods, services, and/or time. We thank all those organisations and their staff for their ongoing support - we could not do it without you! In 2012 we welcomed over 300 people to the event our biggest event to date! Santa made an appearance, handing out gift bags for the children, everyone had a kiss by both our dolphins and seals and a grand time was had by all.

Give Me 5 For Kids 2015

Dolphin Marine Magic were involved with Southern Cross Austereo for theGive Me 5 For Kids charity fundraiser, raising money for the children's ward at the Coffs Harbour Health Campus. Dolphin Marine Magic donated items for auction, along with opening the park to the public after hours for a special show with 100% of the door money going towards the fundraiser.

"The Dolphin Marine Magic fundraiser was one of the most successful fundraisers we ran in 2015 with close to $2000 raised in total" Jarrad Brooke, Promotion Manager SCA



Community

As part of our commitment to the community and their endeavors to raise funds for worthy causes we give away passes and animal experiences. To receive these gifts we ask that the charity, school, organisation, group or other entity write to us on their letter head outlining the project or cause, including what they are seeking. Dolphin Marine Magic gifts nearly $100,000.00 each year, but more importantly these gifts help raise the needed cash for their respective recipients. See below for a list of people we received certificates or thank you letters from for 2014/15.

  • Mamre Anglican School
  • Australia's Biggest Morning Tea
  • Australian Red Cross
  • Connect Northern Rivers
  • St Andrew's Christian School
  • Bishop Druitt College
  • Casuarina Steiner School
  • Cudgen Primary School
  • Cancer Council - Relay for Life
  • Coffs Harbour Basketball Assoc
  • Yanderra Public School
  • ETC Business Leaders
  • Youth Directions
  • Community Care Options
  • Bravehearts - Where's William
  • Rotary Club Woolgoolga
  • We Care Day - Coffs Coast
  • South West Rocks Public School
  • Starlight Children's Foundation
  • Camp Quality Giggle Ball
  • Bear Cottage Westmead
  • Bellinger Valley Basketball Assoc.
  • Coffs Coast Legacy Gala Ball
  • "For Ellie" Fundraiser Forster
  • Coffs Harbour Garden Club Inc
  • Westpac Rescue Helicopter
  • Arthritis Research Foundation
  • Apex 40 Australia
  • St Josephs Primary School
  • Jeep Action Camp Coffs
  • 2015 Parkinson's Awareness
  • Ronald McDonald House
  • Coffs Riding for the Disabled
  • ETC Relay for Life Trivia
  • St Mary of the Angels School
  • Bonville Public School
  • Taree Christian College
  • Leukaemia Foundation
  • Worlds Greatest Shave
  • Coffs Harbour Health Campus
  • John Paul College
  • Clarence Valley Anglican School
  • Valla Community PreSchool
  • Zonta Club of Tamworth
  • Community OOSH
  • Carols by Candlelight Dorrigo
  • Joyland Carers Retreat
  • Beyondblue
  • Manilla Men of League
  • SCU Midwives Day
  • Youth Science Forum
  • Make-a-Wish Australia
  • Meals on Wheels Sawtell
  • Men's Shed Coffs Harbour
  • MS Australia
  • Northcott Disability Services
  • Old Bar Preschool
  • PCYC - Charity Golf Day
  • Pink Ribbon Day
  • Pink Silks Ladies Day Annually
  • Possums' Den Preschool
  • White Ribbon Day -Ovarian Cancer
  • Hallidays Point Public School
  • Arawang Primary School, ACT
  • Manilla Community Preschool
  • Chevalier College
  • Cancer Council Relay for Life
  • Senior Citizens Assoc.
  • Corindi Public School
  • Macarthur Parents Support Group
  • James Erskine Public School
  • Macleay Valley Coast Diabetes Group
  • Bruce Lynton Charity Golf Day
  • A Bear Affair
  • The Edwards Family
  • Korora Public School




  • Old Bar Preschool
  • Tyalla Public School
  • John XXIII School
  • Souths Junior Netball Club
  • Adventurethon
  • St Andrews Christian School
  • A night for the Arrowsmiths
  • Princess Avalon
  • Woolgoolga Boardriders
  • Coffs Harbour Boardriders
  • The Billabong OZ Grom Cup
  • Business Womens Halloween Night
  • McHappy Day
  • St Brigids Primary School
  • The Greens The Entrance
  • Kyogle Studders
  • Cudgen Public School
  • Coffs Coast Gymnastics
  • Coffs City United Football Club
  • Coffs Harbour Swimming Club
  • Maitland Motor Club
  • Thalia's Story
  • Coffs Harbour Childrens Ward
  • Cerebal Palsy Fundraiser
  • Pink Hope Gala Ball
  • Rainbow Cottage
  • RSPCA
  • Starlight Foundation
  • Ulysses Club
  • Variety Special Children's Party
  • Westpac Life Saver Rescue
  • St Andrews Christian School
  • Kindamindi Preschool
  • Casino Vision Impaired Group
  • Gnibi Supported Playgroup
  • Donna Atkins & family
  • "Dance for Cancer" fundraiser
  • Stockton Public School
  • St. Patricks Primary School
  • Oyster Bay Public School
  • Coffs Harbour Public School
  • Jump Start - APM
  • Dungowan Parents & Community
  • Nulkaba Public School
  • South Coffs Community Gardens
  • Sawtell Playgroup
  • The McGrath Foundation
  • Clarence Valley Anglican School
  • Berala Public School
  • Coast to Coast Ride for Cancer
  • Bears of Hope Ball
  • Sawtell Junior RLFC
  • St Patricks School, Walcha
  • Walkie Talkie Womens Cancer
  • RSPCA Million Paws Walk 2015
  • Yarraman Kindergarten
  • Ride to Conquer Cancer
  • Harwood Island Trivia Night
  • Wauchope Public School
  • Cyclones indoor Cricket
  • Fundraiser for Di (brain Cancer)
  • MS Readathon
  • National Seniors Assoc.
  • Jacaranda Festival
  • Jamieson Family Fundraiser
  • Kahibah Football Club
  • Bundarra PreSchool
  • QLD Sporting Assoc.
  • A Goal for Sophie
  • World AIDS Day
  • The Healthy Mummy Group
  • Angel Gowns Australia
  • Grafton Playgroup
  • Living Well Expo
  • Playgroup NSW
  • Wundarra Children's Services

testimonial march 2016
"dolphin Marine Magic has been a long time supporter of Cancer council nsw to help beat cancer and support people touched by cancer across our wonderful north coast. each year they hold fundraising events and are always willing to provide prizes to support our fundraising ambitions. thank you dolphin marine magic!" pippa cancer council nsw

testimonial january 2016
"dolphin Marine Magic is a Wishgranting partner for the Starlight Children's Foundation. A Starlight Wish is an incredible gift of hope during the toughest of times, it helps sick kids and their families dream big and have a break from the everyday stresses of being or having a sick child. From the moment a child is told their Starlight Wish is to be granted the excitement begins. Dreaming, planning and talking about the wish is a great distraction from treatment and surgery. Swimming with dolphins continues to be a popular wish choice. Starlight families always have a fantastic time at Dolphin Marine Magic as the amazing team there keeps the magic alive. Swimming with the dolphins is a great experience which brings the family together and gives them memories that last a lifetime. Even after the Starlight Wish has been granted we hear of kids talking about their dolphin swim weeks, months and sometimes even years onward. We couldn't have granted the number of Starlight Wishes we have without the ongoing generosity and support of Dolphin Marine Magic, and we're excited to grant many more wishes together in the future!" Charlotte Barry Starlight Children's Foundation

Marine Conservation

As well as fostering conservation through our Marine Magic Presentations we actively help National Parks & Wildlife Services with marine animal incidents, under a Memorandum of Understanding we have with them. This includes travelling to the incident and volunteering as needed. We support these incidents with our vet who specialises in marine animals. Over 45 turtles have been rescued, rehabilitated and released during the 2011-12 year. In 2010-2011 the weather patterns played havoc with these animals' natural food supplies and turbulent seas saw them in abundance on the beaches. For more stories on some of the more notable work we do check out our News

Share your experience & win

Write a short story, upload a photo and you could WIN free entry to the park for you and your family.

Tami

I seen Bucky on sash on TV just now. What an amazing spirit. I feel blessed to be kissed by a trooper. Xoxo thank you Greg for sharing an amazing dolphin. I work with Fuji and I am glad we have a photo booth for people to keep the memories. Sometimes it is all you have. I love my kiss picture with Bucky. Thank you for your photo. Paige Sinclair CEO..

Katherine Thompson

This was my last visit to The pet Porpoise pool 35 years ago I was 7. we used to go every year when I was little and my grandmother getting kissed by a seal was the highlight of the day. I loved feeding the fairy penguins and my dream is to one day swim with the dolphins. I would love to win passes to marine magic to experience it again with my family. What great memories Katherine, we hope to w..

Bianca

My mum and I just spend the whole weekend at Pet Porpoise Pool, we travel from Tweed to Coffs just to see Buck and Zip, we love them and can't get enough. Already driven down 3 times this year, and every time it's amazing. And we loved seeing all 5 dolphins in the pool, Bella's a sneaky little thing! We got drenched by her plenty of times hahaha. Great to hear you enjoyed yourselves - Paige S..

Megan McInnes

Hi my name is megan mcinnes my niece went to your park lasted year and ever since then my girls have not stopped talking about it how they really want to go and get a kiss from a dolphin at the moment its really hard money wise to be honest i think they miss out on alot becasue i am a single mum i really would love to surpise my 13 year olded in the photo for her brithday on dec the 14 it would be..

Jill Williams

Fantastic day, didn't expect it to be so good after being to Sea World, so up close and personal, loved it!..

Eva Hewitson

I just want to thank ther amazing Marine Team for my amazing "Trainer For A Day" experience. I also would love to bring my mum down to Dolphin Marine Magic when I come and see you in January 2017 for my work experience, as she has always dreamt of being up close and personal with some of your friendly dolphins and seals, it would be a dream come 'TRUE' for her as I want to buy her an Ultimate Dolp..

Tia Armand-Burton

Hello my name is Tia and I am now 16yrs old. I have a little sister Zara seen in the picture being kissed on the cheek. Ever since I was a little girl my mum and dad have taken us to Marine Magic usually once a year or every two years depending on mum and dads work. Mum knows it as the pet porpoise pool we love it! We have the best time and have made great memories here. I would love to share this..

Eva Glass

Hi my name is Eva. I absolutely love dolphins but haven't had the privelage of coming to your park yet. I have heard great stories from friends about your park and the great interactions they got to have with dolphins and seals. We are passing through in October and I would love to be able to come and meet your dolphins and explore your park. I have attached a pic when I met a dolphin at another p..

Simone Battisson

I was reminded today of how special swimming with Dolphins is, never shared my experience before. It was 2006, my Daughter swam with Calamity and bay Bella, she was lucky and had one on one with her. I myself swam with the majestic Bucky, (I have a tattoo of him now), best experience ever. I was also lucky enough for little Miss Pearly to jump on my head, really wasn't expecting it. The whole fami..

Kerrie Kennedy

Hi, my family and I are embarking on our first north coast holiday from Country NSW in October this year. I would love to give my girls, 2 of whom have albinism and vision impairment, the opportunity to get up close and personal with the dolphins. Thank you for allowing me to enter. Thank you for writing a note to us. Paige Sinclair CEO..

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